19th Ave New York, NY 95822, USA

Technical Writer (M/F)

Reporting to the head of R&D, the technical writer designs and sets up document architectures with product managers, establishes new documentation projects, and completes existing projects on the basis of client feedback.

Duties:

  • Write the technical documentation aimed at software and system integrators as well as end-users (product documentation: installation and user guides), in French and in English.
  • Design the documentation of new software projects, update existing documentations and ensure their delivery and availability.
  • Monitor current developments in order to perform documentation updates within set deadlines (continuous integration, follow-up with the development teams. e.g.: Sprint review/plans).
  • Translation to English of articles/white papers about products and their features and usage.

Main skills:

  • Excellent spelling and grammar (French and English required).
  • Ability to analyze newly developed software (e.g.: initial approach for new documentation projects). Ability to deduce how software operates, analyze actions and their results, assess technical constraints.
  • Patience, ability to work autonomously and to perform technical research (internal and external technological watch).
  • Work in cooperation with developers (information collection). Follow needs (client feedback) and anticipate evolutions (software development follow-up).
  • Be organized and able to define priorities autonomously.
  • Tools and standards to master: classical office suites such as MS Office and LibreOffice (common tools, yet not privileged), specialized technical writing tools (XMLMind DITA Editor, OxygenXML Author, ActivePresenter), description languages (HTML/CSS/XSL-FO, XML, ;Markdown, reStructuredText, etc.), DITA standard is required, knowledge of translation ;memory tools (OmegaT, Trados, etc.) and of localization tools (ex.: WebLate).
  • Knowledge of translation, writing and proof-reading methodologies.

Nice to have:

  • Good technical knowledge of: operating systems (Windows, Linux/*nix), networking, basic knowledge of programming languages.
  • Knowledge of development tools (Eclipse), team work and version tracking tools (Git, SVN, etc.).
  • Scripting (Bash and/or Windows Batch or PowerShell) notions for potential automation of final documentation export using DITA-OT (e.g.: Ant integration).
  • Knowledge of the JIRA project management tool.

Main professional requirements:

  • Master’s degree in technical writing and translation.
  • The position can be suitable for beginners as personal skills (transverse skills, informal, interests for various technical fields) matter as much as pure technical knowledge. However, being able to quickly learn procedural writing methods and the DITA standard is a requirement.
  • Language skills: C1/C2 level and/or mother tongue depending on the main work languages. More generally, good command of the concerned languages is imperative.

Workplace: Lille, FRANCE
Contract type: Permanent full-time contract

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